Frequently asked questions

What is the return policy?

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
See our Return & Refund Policy here
Are any purchases final sale?

We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Resources

Mast Chain 101: Signs of Wear and When to Replace
Mast Chain 101: Signs of Wear and When to Replace
How forklift mast chains work with the hydraulic lift system, the warning signs of wear, and why chain condition should be checked alongside your hydraulic components. Read more...
Case Backhoe Loose Steering Knuckle — King Pin Wear Signs
Why a CASE backhoe's front steering knuckle gets loose or clunks, and how a king pin repair kit fixes it. Read more...
Bobcat Loader Wheel Wobble or Grinding Noise
Why a Bobcat loader wheel wobbles or grinds, and how worn axle bearings and seals cause it. Read more...
JCB Loader Arm Not Responding — Solenoid Valve Issues
Why a JCB loader arm won't respond to controls, and how to tell if the solenoid valve is the cause. Read more...
Scissor Lift Battery Won't Charge — Common Causes
Why a SkyJack scissor lift battery won't hold a charge, and when the charger — not the battery — is the cause. Read more...
Forklift Clicks But Won't Start — Starter Troubleshooting
Why a forklift clicks but won't crank, and how to tell if it's the starter, battery, or connections. Read more...
Forklift Clamp Attachment Won't Grip Properly
Why a forklift clamp attachment loses grip or won't hold pressure, and when the gripper cylinder needs replacing. Read more...
Forklift Side Shift Not Working — Troubleshooting Guide
Why a forklift's side shift attachment drifts, sticks, or stops working, and when the cylinder needs replacing. Read more...
Forklift Brakes Feel Weak or Won't Hold — Diagnosis Guide
Why forklift brakes feel weak or fail to hold, and how to diagnose worn shoes vs. leaking wheel cylinders. Read more...
Forklift Steering Wheel Hard to Turn — What It Means
Why a forklift's steering gets heavy or hard to turn, and when the power steering cylinder is the cause. Read more...
Forklift Running Rough on Propane — Causes and Fixes
Why a propane forklift runs rough or surges, and how to tell if the carburetor is the cause. Read more...
Nissan/Mitsubishi K21 Engine Brake Master Cylinder Replacement — Part 46010-FJ100
Replacement brake master cylinder for Nissan/Mitsubishi K21 engine forklifts, and how to tell when yours needs replacing. Read more...
Komatsu FG20ST/FG25ST/FG30ST Muffler Replacement Guide — Part 3EB-03-A2161
Direct-fit muffler replacement for Komatsu FG20ST/FG25ST/FG30ST/FG20S-11 forklifts, plus signs it's time to replace yours. Read more...
TCM Forklift F2SM Engine Overhaul Gasket Set — Part T-8AZJ-10-271
What's in the TCM F2SM engine overhaul gasket set and when a rebuild calls for it. Read more...
Clark 1811585 Ignition Tune-Up Kit — Mitsubishi 4G54 Engine
What's in the Clark 1811585 ignition tune-up kit and when to use it on a Mitsubishi 4G54-powered Clark forklift. Read more...
Hyster 996103 Forklift Ignition Tune-Up Kit — Fits Mazda M4-121G Engine
What's in the Hyster 996103 tune-up kit and how to tell if your Mazda M4-121G-powered Hyster needs one. Read more...
Hyster 996102 Ignition Tune-Up Kit — Mazda VA/UA Engine Compatibility
Everything in the Hyster 996102 tune-up kit and how to tell if your Mazda VA/UA-powered Hyster needs one. Read more...
Mitsubishi 4G33/4G52/4G54 Forklift Tune-Up Kit Guide (DENSO Spark Plug)
A tune-up kit built for the Mitsubishi 4G33, 4G52, and 4G54 forklift engines, with a DENSO W14EXR-U spark plug. Read more...
Nissan H20 Forklift Engine Piston Ring Replacement — Part 12033-K7201
Standard-size piston ring set for the Nissan H20 forklift engine, plus how to know when your engine needs one. Read more...
Toyota 4Y Engine Piston Ring Set Guide (.25mm Oversize) — Part 13014-73020
When to rering a Toyota 4Y forklift engine, why .25mm oversize matters, and where to find part 13014-73020. Read more...
Hyster Forklift Ignition Switch Replacement (Part #272041) — Fits Clark, Hyster, Yale, Crown
How to spot a failing ignition switch and replace it on Clark, Hyster, Yale, and Crown forklifts using part #272041 / HY272041. Read more...
Forklift Tire Size Guide: How to Choose the Right Tire
Forklift Tire Size Guide: How to Choose the Right Tire
Forklift tires aren't one-size-fits-all, and ordering the wrong size (or the wrong type for your floor surface) can mean poor traction, uneven wear, or a tire that simply won't fit... Read more...
The Nissan K21 Forklift Engine: What Makes It a Warehouse Workhorse
The Nissan K21 Forklift Engine: What Makes It a Warehouse Workhorse
Nissan's K21 engine has been a staple in forklift fleets for decades, and it's easy to see why: it's a simple, rugged 4-cylinder gas engine built to survive years of... Read more...
Forklift Engine Cooling System Maintenance and Parts Guide
Forklift Engine Cooling System Maintenance and Parts Guide
Overheating is one of the fastest ways to turn a small forklift problem into an expensive one. Engine cooling systems don't get the attention that tires or forks do, but... Read more...
Why the Toyota 4Y Engine Is One of the Most Reliable Forklift Engines Ever Built
Why the Toyota 4Y Engine Is One of the Most Reliable Forklift Engines Ever Built
Ask any forklift technician which gas engine they trust to just keep running, and the Toyota 4Y comes up again and again. Introduced decades ago and still widely used in... Read more...
How to Replace a Hydraulic Pump on a Forklift
How to Replace a Hydraulic Pump on a Forklift
The hydraulic pump is the heart of a forklift's lift system — it's what generates the pressure that raises forks, tilts the mast, and powers any hydraulic attachments. When it... Read more...
Forklift Safety: Best Practices Every Operator Should Know
Forklift Safety: Best Practices Every Operator Should Know
Forklifts are essential in nearly every warehouse and yard, but they're also involved in tens of thousands of workplace incidents every year in the U.S. alone. Most forklift accidents aren't... Read more...
How to Replace Pallet Jack Load Wheels
How to Replace Pallet Jack Load Wheels
Pallet jack load wheels take a beating. Every pallet, every uneven warehouse floor joint, every overloaded skid puts stress on the small wheels at the front of the forks. When... Read more...
How to Replace an Old Forklift Seat
How to Replace an Old Forklift Seat
A worn-out forklift seat is more than a comfort issue. Torn padding, broken suspension, or a cracked base plate can throw off an operator's posture, increase fatigue on long shifts,... Read more...
How to Replace a Forklift Alternator and Alternator Belt
How to Replace a Forklift Alternator and Alternator Belt
A weak or failing alternator can leave a forklift with dim lights, a dead battery, or a machine that won't start at all. Catching the warning signs early and knowing... Read more...
Forklift Parts Buying Guide: How to Order the Right Part the First Time
Forklift Parts Buying Guide: How to Order the Right Part the First Time
A practical guide to buying the right forklift parts the first time — covering OEM part numbers, cross-reference numbers, common part categories, and OEM vs. aftermarket options. Read more...
How to Diagnose and Replace a Forklift Starter
How to Diagnose and Replace a Forklift Starter
A forklift that won't crank doesn't always need a starter — but when it does, the swap is a manageable DIY job. Here's how to diagnose a bad starter, replace... Read more...
Why Replacing Rubber Tracks on Your Skid Steer Can't Wait
Why Replacing Rubber Tracks on Your Skid Steer Can't Wait
Worn rubber tracks don't just fail — they burn fuel, slow your work, and chew up expensive undercarriage components long before they break. Here's when to replace skid steer and... Read more...
How to Identify Your Forklift Model and Serial Number
How to Identify Your Forklift Model and Serial Number
Ordering the wrong forklift part usually comes down to one thing: not knowing the exact model and serial number. Here's exactly where to find them on your forklift — even... Read more...
Forklift Engine Care: 5 Habits That Prevent Breakdowns
Forklift Engine Care: 5 Habits That Prevent Breakdowns
Simple, regular maintenance habits that keep forklift engines running longer and catch small problems before they become expensive breakdowns. Read more...
How to Find the Right Forklift Part the First Time
How to Find the Right Forklift Part the First Time
A short guide to identifying the correct forklift or heavy equipment part before you order, using OEM numbers, cross-references, and machine details to avoid costly returns. Read more...
Forklift Tire Maintenance: What Every Fleet Manager Needs to Know
Forklift Tire Maintenance: What Every Fleet Manager Needs to Know
Worn forklift tires are a leading cause of accidents and equipment damage. Learn the types of forklift tires, warning signs of wear, and best practices to keep your fleet safe... Read more...
The Importance of Forklift Filter Maintenance
The Importance of Forklift Filter Maintenance
Neglecting forklift filters is one of the most costly mistakes fleet managers make. Learn how air, oil, hydraulic, and fuel filter maintenance protects your equipment and bottom line. Read more...
Toyota Forklift Brake & Seal Kit Maintenance: What Fleet Managers Need to Know
Toyota Forklift Brake & Seal Kit Maintenance: What Fleet Managers Need to Know
A practical guide for fleet managers on Toyota forklift brake kit and seal kit maintenance — including warning signs, replacement intervals, and how to order the right parts for your... Read more...